Sign in with the email used for your order and the verification code sent to that address. No password is needed.

1. Open your order and choose the items you want to return or cancel.
2. Select the available return or cancellation action. Add a note with any details you want us to know.
3. Review and confirm your request. Shopify sends an email acknowledging receipt, and our team receives the request for review.

For a statutory withdrawal, clearly state that you wish to withdraw from the purchase. You do not need our approval to exercise an applicable statutory cancellation right. If an option is unavailable, email support@trycomfortculture.com with your order number and the items concerned.

Our voluntary return window is 30 days from delivery, with no restocking fee. You cover change-of-mind return postage; we cover it for faulty, damaged or incorrect items. Read the full return and refund policy.